Loading...
809 Add New Subsection 13.04.253CITY OF YELM ORDINANCE NO. 809 AN ORDINACE amending Yelm Municipal Code Title 13, by adding a new Subsection 13.04.253 addressing utility bill leak adjustments, adding clarifying language in Subsection 13.04.270 concerning utility deposit interest and declaring an effective date. WHEREAS, the City of Yelm has traditionally adjusted utility bills for leak adjustments; and WHEREAS, a written policy would provide guidance and consistent application of leak adjustments; and WHEREAS, Yelm Municipal Code lacks clarification concerning City retention of interest earned on utility deposits as identified in the Attorney General's Memorandum dated July 28, 1997; NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF YELM, WASHINGTON DO ORDAIN AS FOLLOWS: Section 1. Adding Subsection 13.04.255, Adjustment of utility bills, to the Yelm Municipal Code. 13.04.255 Adjustment of utility bills A. The City Administrator, or his designee, is empowered to resolve billing disputes upon receipt of request to do so from a city utility customer. Upon receipt of such notice from the customer, the City Administrator, or his designee, shall review the bill with the customer to see if the amount is justly owed. The customer shall have the right to have a meeting to bring forth reasons and evidence why such bill should not be due and owing. B. When any customer, in any given billing period, has used according to the water meter a quantity of water which is more than double the average amount of water used on such premises in similar billing periods in prior years, and the water consumption is solely caused by a broken water pipe on the user's premises, the customer may make an application to the treasurer in writing for a reduction of the billing. 1. If the application states a broken pipe on the customer's premises caused a large consumption of water, the existence of a broken pipe shall be verified by inspection by the public works employees. If it is established by presenting acceptable documentation demonstrating to the City that such broken pipe has been repaired, a reduction of the water bill to an amount that is the average of the prior four months plus one-half of the difference between the average and the existing disputed bill. 2. The reduction provided for this section shall not be allowed if such excess water consumption is due to a customer's neglect or failure to repair the broken pipe. A reduction in billing shall not be permitted if such excess consumption is due simply to leaky faucets or other plumbing fixtures. Legal/2004/809 Page 1 of 2 D. Irrigation systems are specifically excluded from any adjustments due to leakage. E. In newly developed property which does not have a prior service record the appropriate water service charge will be based upon the charges for a similar type of water service and occupancy for the proceeding year. C. The application by the customer shall be on the forms provided by the City. Section 2. Subsection 13.04.270 and Ordinance No. 384 (1990) are amended as shown. 13.04.270 Service -Cash Deposits Water consumers shall be required to make a cash deposit with the city clerk/treasurerbased upon an estimate of the monthly consumption at the premises served but in no case shall such deposit be less than $40.00. Anv interest accrued on ' itv deposits is retained by the Citv. All such deposits shall be maintained in a separate fund of the city until termination of service, and shall be returned to the customer after all claims the city may have against the premises occupied by such customer have been fully paid or until written request is received from a customer who has maintained a good payment history for a minimum of two years as set forth in policies on file with the city clerk/treasurer's office. (Ord. 384 § 1, 1990). Section 3. This ordinance shall be in effect and be in force five days following passage and publication. Rivas, Mayor Authenticated: Agnes P. Bennick, City Clerk PASSED AND APPROVED: July 28, 2004 PUBLISHED: Nisqually Valley News, August 6, 2004 Legal/2004/809 Page 2 of 2