494 NSP GRIEVANCE PROCEDURECity of Yelm
Resolution No. 494
NEIGHBORHOOD STABILIZATION PLAN
YELM DOWN-PAYMENT ASSISTANCE PROGRAM
GRIEVANCE PROCEDURE
WHEREAS, City of Yelm is applying to the state Department of Community,
Trade and Economic Development for Neighborhood Stabilization Funds to meet the
congressionally identified needs of abandoned and foreclosed homes in the Yelm area;
WHEREAS, Resolution 493 designates Shelly Badger, City Administrator, as the
authorized agent regarding the Neighborhood Stabilization Program;
WHEREAS, a grievance procedure for this program will help provide resolution
to any problems incurred;
NOW, THEREFORE, BE IT RESOLVED by tl~e City Council of the City of
Yelm, Washington that commencing on March 24, 2009, a grievance procedure for the
resolution of problems and complaints regarding the use of Neighborhood Stabilization
Plan funds is as follows:
The City of Yelm and any subrecipient agency, or agency contracted to
administer the program, will address any complaints or grievances. Complaints
or grievances should be directed to the City of Yelm, 105 Yelm Ave. W., Yelm
Washington 98597 or call Yelm Community and Government Relations office at
360-458-8436 within ten (10) working days of the time the problem occurred.
Informal resolution will be the first effort toward conciliation. This approach is
encouraged by the City and may lead to an amicable and beneficial result without
need for further action.
2. If the initial decision is not satisfactory to the grievant, the grievant has five (5)
working days after the initial decision is issued in which to appeal in writing to
the City Administrator located at Yelm City Hall 105 Yelm Ave. W. Yelm
Washington 9897. The City Adminish•ator will review the matter on the basis of
documentation presented, statements made during an appointed interview, and
any investigation that may result concerning the matter and at the discretion of the
Citv Administrator.
3. 1f the problem remains unresolved after the City Administrator's decision is
rendered, a letter of grievance may be submitted in writing to the Yehn City
Council at Yelm City Hall. Copies of the letter must be submitted to the City
Clerk and any sub-grantee at the same time. The action and decision of the
Council is final and binding.
4. Tl~e petitioner will receive written notification of tl~e Council's decision
explaining the conclusions and actions taken with respect to the matter in
question. Written notification will suffice as formal response to the grievance.
However, in all cases, whenever possible an approach based on conciliation and
information sharing will be used to resolve all grievances.
The respondents in all cases shall be the City, the sub-grantee agency, or the City Council
rather than any individual. The respondents may be represented by the appropriate
designated director or manager. The tiling or pendency of a grievance shall not delay or
interfere with the implementation of a program or project action during the processing of
a grievance.
A grievance is defined as a formal written statement by a person or agent that the City or
its sub-grantee has violated an express term of the NSP program or project and that by
reason of such violation, the grievant's rights have been adversely affected. All other
matters and disputes of any nature are beyond the scope of these procedures.
A "day" is detned as a day in which the central administrative oftce of the appropriate
respondent is open for business.
Anyone wishing to initiate this grievance procedure should contact the Yelm Community
and Government Relations office during normal office hours, Monday through Friday,
excluding holiday's.
APPROVED by the City Council of Yelm this 24`x' day of March 2009.
Ron Hardi a< Mayor
ATTEST:
/),, ~
JJ ne Schnepf; City Clerk